40Contact · 1985–2026No triage desk · The broker who answers is the broker on the deal
Pick up
the phone.
The broker who handles your enquiry is the broker who'd handle the deal — there's no triage layer, no pipeline routing, no offshore intake. Tell us what you're looking at and the right person calls you back the same business day.
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Chapter one · Where to direct itFour
doors.
One desk.
Most enquiries fall into one of four channels — buying, selling, operating, editorial. Each has a faster route than the general form below: a dedicated intake, a named broker, a same-day reply. Pick the door that fits and we'll meet you there.
If your enquiry doesn't fit any of them, the general form on the next page goes to Brisbane HQ and is triaged by a person, not a queue.
Looking at a listing, an off-market, or filing a brief.
Find a broker →
Vendor enquiry, free appraisal, or off-market discussion.
Free appraisal →
§ III · ChannelOperating.
First-year handover, trading queries, compliance.
Operator hub →
Press, The Informer, profiles, partnerships, speaking.
[email protected] →
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Chapter two · Seven offices, one ledgerThe desk
is closer
than you think.
Brokers don't fly in to assess. The desk that knows your region knows the body corporate, the council, the lender appetite, and the last six comparables in the same five postcodes. Every region has a desk. Every desk has a name on the line.
#
Office
Region
Address
Direct line
Hours
Visit
01
QLD
362 Montague Rd, West End QLD 4101
+61 7 3878 3999
Mon–Fri 8:30–6:00 AEST
→
02
NSW
Level 14, 50 Pitt St, Sydney NSW 2000
+61 2 9904 8224
Mon–Fri 9:00–6:00 AEST
→
03
VIC
Level 23, 525 Collins St, Melbourne VIC 3000
+61 3 9020 7777
Mon–Fri 9:00–6:00 AEST
→
04
SA
Level 5, 121 King William St, Adelaide SA 5000
+61 8 8232 1188
Mon–Fri 9:00–5:30 ACST
→
05
WA
Level 28, 140 St Georges Tce, Perth WA 6000
+61 8 9325 4877
Mon–Fri 9:00–5:30 AWST
→
06
FNQ
Level 1, 41 Lake St, Cairns QLD 4870
+61 7 4031 7222
Mon–Fri 9:00–5:00 AEST
→
07
TAS
By appointment · 18 Elizabeth St, Hobart
+61 3 6212 7411
By appointment
→
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Chapter four · Who answers, runs the dealNo triage.
No queue.
No handoff.
[ Photograph · Broker desk, working call ]
How calls are handled
House rule · since 1985The broker who answers the call is the broker on the deal. There is no transfer to a junior, no pipeline-routing layer, no offshore intake.
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Chapter five · After hours · in confidenceIf the call
can't be made in office.
Some enquiries can't be put in writing or made on a desk phone. Off-market vendor approaches, whisper sales, transitions where confidentiality matters more than speed — those go to a senior broker direct, not into the general intake.
Every off-market conversation is wrapped in the standard ResortBrokers confidentiality framework before any details exchange. The agreement is one page, plain English, and signable in a browser.
Sign the confidentiality form →[email protected] →
Off-market · By appointment VI / VI
Chapter six · The number, again1300 665 966.
The shortest path between you and the right broker is still the phone. The line is open between 9am and 6pm AEST, every weekday, and a person picks up — never a queue, never a recording. If we miss you, the call comes back the same day.