ResortBrokers
40The bench · 1985–2026Every broker has run a business · most bought one through us first

Operators
first.

We hire operators, not real estate agents. Every broker on the bench has run a business in the asset class they sell — most bought their first one through us. They're paid on outcome, not on listings, and they stay for decades.

30+Brokers on the current benchLive · April 2026 ≥5 yrsYears inside one asset classHiring rule · since 1985 12 yrsMedian tenure of senior brokersRB People · 2026 4,573Combined transactions placedThe Brain · 1985–2026
I / V
Chapter one · The bench

Names
on the line.

Twenty-five specialist brokers, every state, every asset class. The names below are the names on every contract, every appraisal, every campaign. There is no junior pipeline routing layer between an enquiry and a broker.

Each broker has at least five years inside the class they sell, runs (or has run) a business in that class, and is paid on outcome — not on listings. Roles, regions and languages are noted; tap any name for the full microsite.

· EN
Senior Graphic Designer

Ryan Kidd

·
yrs placed
· EN
Finance Assistant

Bronwyn Baumgart

·
yrs placed
· EN
Senior EA to Tim Crooks & Alex Cook

Caitlin O'Halpin

·
yrs placed
· EN
Team Administration Officer

Clare Ladlay

·
yrs placed
· EN
Events Manager & Graphic Designer

Courtney Staunton

·
yrs placed
· EN
Graphic Designer

Ellen O'Neill

·
yrs placed
· EN
EA to Trudy Crooks

Gabby Chalmers

·
yrs placed
· EN
Receptionist/Admin Assistant

Joanne Campbell

·
yrs placed
· EN
Communications Manager

John Miller

·
yrs placed
· EN
Head of Administration

Kirsten Johnson

·
yrs placed
· EN
Senior Specialist Accommodation Broker Sunshine Coast

Chenoa Daniel

·
yrs placed
· EN
Specialist Accommodation Broker Western Australia

Blair Macdonald

·
yrs placed
· EN
Director of Marketing and Strategy

Carla Cook

·
yrs placed
· EN
Specialist Accommodation Broker East Victoria

Chris Boschetti

·
yrs placed
· EN
Specialist Accommodation Broker North Gold Coast

Clint Amos

·
yrs placed
· EN
Financial Controller

Vasa Theodoulou

·
yrs placed
· EN
Senior Specialist Accommodation Broker Sunshine Coast

Glenn Millar

·
yrs placed
· EN
Specialist Accommodation Broker West Victoria

Hugh Thomas

·
yrs placed
· EN
Chairman

Ian Crooks

·
yrs placed
· EN
Specialist Accommodation Broker Central Coast NSW, Hunter & Blue Mountains

Jacqueline Featherby

·
yrs placed
· EN
Specialist Accommodation Broker Brisbane

Jeff Keast

·
yrs placed
· EN
Property Economist

Josh Mangleson

·
yrs placed
· EN
Specialist Accommodation Broker NSW Mid North Coast & New England

Joshua Roberts

·
yrs placed
· EN
Senior Specialist Accommodation Broker South Australia & Northern Territory

Kelli Crouch

·
yrs placed
· EN
Specialist Accommodation Broker Far North Queensland

Leah Bursztynowicz

·
yrs placed
· EN
National Sales Manager & Tasmanian Specialist

Marissa von Stieglitz

·
yrs placed
· EN
Specialist Accommodation Broker Gold Coast & Northern NSW

Miguel Bozina

·
yrs placed
· EN
Specialist Accommodation Broker Brisbane

Nathan Benjamin

·
yrs placed
· EN
Specialist Accommodation Broker, Central Gold Coast

Nathan Bock

·
yrs placed
· EN
Specialist Accommodation Broker Greater Toowoomba and Darling Downs Region

Nick Lowis

·
yrs placed
· EN
Specialist Accommodation Broker, South Coast NSW

Sarah Hutchins

·
yrs placed
· EN
Specialist Accommodation Broker Brisbane

Steve Pappas

·
yrs placed
· EN
Specialist Accommodation Broker Townsville and Surrounds

Steven Styles

·
yrs placed
· EN
Director of New Developments & Hotels

Tim Crooks

·
yrs placed
· EN
Specialist Accommodation Broker Central West NSW

Tristan Mears

·
yrs placed
Principal
National · EN
Managing Director

Trudy Crooks

· Brisbane
19 yrs placed
National · EN
Director

Alex Cook

Hotels & Resorts. · Melbourne
11 yrs placed
NSW · EN
Senior Specialist Accommodation Broker Queensland

David Faiers

Motels. · Sydney
yrs placed
QLD · EN/中文
Specialist Accommodation Broker Brisbane

Jessie Shi

· Gold Coast
yrs placed
NSW · EN
Senior Specialist Accommodation Broker Southern Gold Coast

Todd Warner

Special Projects. · Newcastle
yrs placed
QLD · EN
Senior Broker · MR

Chris Marquis

Management Rights. · Sunshine Coast
yrs placed
SA · EN
Senior Broker · Parks

Nathan Eades

Caravan Parks. · Adelaide
yrs placed
QLD · EN/ES
Senior Broker · Resorts

Miguel Burgos

Hotels & Resorts. · Cairns
yrs placed
WA · EN
Broker · MR

Leah Whitten

Management Rights. · Perth
yrs placed
NSW · EN
Broker · Motels

David Faiers Jr

Motels. · Tweed Heads
yrs placed
III / V
Chapter three · How the bench is built

Hired as
operators.
Paid on outcome.

[ Photograph · Floor meeting, Friday morning ]
§ Three rules · since 1985
I

Operator before broker.

Every hire has run a business in their primary class — onsite, day-to-day, with their own capital. Reading a P&L is a tenth of the job; living one is the rest.

II

One class, then maybe two.

Brokers spend their first three years inside a single class. A second class is only added once they've placed fifteen transactions in the first.

III

Outcome, not listing.

Compensation tracks placed transactions and post-settlement vendor satisfaction. There's no listing-volume bonus — over-listing is the easiest way to mishandle a vendor.

Read the firm history
IV / V
Chapter four · The bench in numbers

Twelve
year
median.

12 yrs

Median tenure across the senior bench. The industry average is 19 months.

68%

Of brokers placed their own business through us before joining the firm.

100%

Of compensation tracks settled-deal outcomes. None tracks listing volume.

0

Junior pipeline routing layer. Calls go to the broker on the contract.

V / V
Chapter five · The right call

Find your
broker.

If you know your class, browse the bench above. If you don't, send a brief — we'll route it to the broker who has placed the most comparable transactions in your region in the trailing twelve months. The match note explains why, in writing, before any conversation begins.