About ResortBrokers
ResortBrokers is the agency Australia's accommodation industry didn't have until 1985. Forty years on, we are still the only national specialist in the asset class. Family-led. Second generation. More than 30 brokers across every state.
Pick a lane
Four entry points into ResortBrokers. Each runs end-to-end on its own — buy, sell, operate, learn — and you can switch between them at any point.
The ResortBrokers’Revolution
ResortBrokers’ story is 40 years in the making … and we're just getting started.
- 1985
- Ian moves his family to Brisbane from New Zealand and establishes ResortBrokers (1 Oct).
- Pioneers the motel leasehold model, revolutionising the industry.
- 1988
- Biggest deal in the '80s: Cairns Village Resort, $14.25M.
- 1990–91
- The "recession we had to have." Sales softened, but ResortBrokers endures.
- 1992–94
- First office opens at Station Road (Indooroopilly).
- Team grows to become one of the biggest accommodation brokerage firms in the country.
- 1994
- Management rights division launched.
- Gold Coast office opens.
- 1995–96
- Sydney office opens.
- Trudy Crooks joins as an 'office junior.'
- 1998–99
- International expansion: hotel sales in Fiji & Vanuatu.
- Noosa office opens.
- 2001–02
- Trudy Crooks sells first motel, Zebra Motor Inn.
- ResortBrokers launches Informer magazine.
- Knotts Crossing sale, $11.4M.
- 2003
- Victoria office opens.
- 2005–08
- Western Australia office opens.
- Tasmania office opens.
- Major company growth.
- First Quest franchise sold and first caravan park sales.
- GFC slowdown.
- 2010–11
- January 2011: Carla and Alex join ResortBrokers after 10 years in London.
- March 2011: Marissa von Stieglitz starts as an accounts clerk.
- November: Trudy returns from London after 10 successful years with London's biggest resi agency.
- 2012
- RB Communications Department established, headed by Catie Langdon, to strengthen client and industry engagement.
- 2013
- New HQ opens at 362 Montague Rd, Brisbane.
- Growth across all states.
- 2014
- Marketing Department expands, driving ResortBrokers' strong national brand presence.
- 2015
- Record-breaking transaction: Soul Surfers Paradise, $25.7M, sold to Mantra.
- Sebel Launceston sells for $9.77M.
- Sold Oaks Darwin Elan Hotel for $55M.
- 2015–17
- Record hotel & management rights sales.
- Launch of Hotels Division.
- 2017
- South Australia office opened.
- Marissa von Stieglitz becomes Operations Manager.
- Major transactions: Art Series Hotel Portfolio $52.5M & FV by Peppers $28M.
- 2018
- Changing of the guard: second-generation leadership. Trudy Crooks becomes Managing Director and Ian Crooks moves to Chairman.
- Most listings in Australia for a single brokerage.
- 2019–20
- Most viewed website in the accommodation property industry.
- Highest volume of sales in the country.
- Winner · 2020–2023 The Onsite Manager Top Agency (ResortBrokers).
- 2020
- Alex Cook appointed Director of ARAMA (Australian Resident Accommodation Managers Association), the first broker ever appointed to the board.
- 2021–22
- Launch of RB Research.
- First Management Rights Report.
- Colonial Tweed Holiday and Home Park sells for $13.8M.
- Barkly Homestead sells for $14M at Tennant Creek, NT.
- 2022
- Launch of RB Radio.
- Launch of RB Plus.
- Largest number of specialist accommodation brokers in Australia.
- Winner · 2022 ARAMA Awards Sales Broker of the Year (Chenoa Daniel).
- Winner · 2022 ARAMA Top Awards Sales Broker of the Year (Jessie Shi).
- Finalist · 2022 PRET Australia Top Agent (Jessie Shi).
- 2023
- Launch of ResortBrokers AI (RAI), integrating AI into business systems and broker support.
- Winner · 2023 REIQ Awards for Excellence, Commercial Salesperson of the Year (Alex Cook).
- Winner · 2023 ARAMA Top Awards Sales Broker of the Year (Alex Cook).
- Winner · 2023 ARAMA Top Awards Life Member (Ian Crooks).
- Winner · 2023 PRET Australia Top Agent (Jessie Shi).
- 2024
- Winner · 2024 ARAMA Top Awards Sales Broker of the Year (Jessie Shi).
- Finalist · 2024 REIQ Awards for Excellence, Commercial Salesperson of the Year (Alex Cook & Todd Warner).
- 2025
- Achieves over half a billion dollars in transactions for FY25.
- Launch of RB Connect events division.
- Motel Report released.
- ResortBrokers celebrates 40 years in Danang, Vietnam.
- Record per-key rate: Queen's Wharf Residences, the only residential tower directly connected to the $3.6B integrated resort development.
- 2025 · Awards
- Winner · 2025 ARAMA Top Awards Sales Brokerage of the Year (ResortBrokers).
- Winner · 2025 ARAMA Top Awards Broker of the Year (Chenoa Daniel).
- Winner · 2025 The Urban Developer Urban Leader Award, Real Estate Category (Tim Crooks).
- Finalist · 2025 REIQ Awards for Excellence, Commercial & Industrial Agency of the Year (ResortBrokers).
Forty years, by the numbers
Est. 1985
A family business since 1985
“ResortBrokers not only brings knowledge, expertise and high-quality networks to the table, we also bring the unbridled energy and enthusiasm for which we’re known. No other agency has our passion for the accommodation property sector.”
ResortBrokers is Australia’s largest and most experienced specialist agency in the accommodation property sector. Established in 1985 by Ian Crooks, we were the first agency to focus exclusively on accommodation business and property sales. We are proudly a family business. Since 2019, ResortBrokers has been led by Ian’s daughter, Managing Director Trudy Crooks. Ian’s son, Tim Crooks, and daughter Carla Cook and son-in-law Alex Cook, serve as directors of the company alongside Trudy.
Meet the team
The directors
Second generation, same focus. Ian Crooks founded the agency and is its Chairman; his family leads it today.
Why choose us
Since 1985, ResortBrokers has established a unique place as Australia’s foremost specialist in accommodation property and business sales. It’s all that we do, and we hold a market leading position because of it.
Why list with us →No other agency understands, as we do, the multiple aspects of accommodation property and business sales, whether it's a hotel, motel, management rights, serviced apartment or caravan park. In the three years to end FY23, we sold and settled almost 500 accommodation properties and businesses across the country, a volume unmatched by any other agency.
Affiliations
We have firm, long-standing relationships with major operators, both in Australia and across Asia-Pacific. And we are committed to supporting the growth and stability of the accommodation industry.
Industry associations →
Client Testimonials
Sellers · Emerald Village Apartments
Laraine & Col Fields
Buyer · Big4 Stuart Range Outback Resort
Antony Wiesener
Vendor · Beachhouse Mollymook
Josh Crealy
“Alex had our business sold within a week for the asking price. Also he had a back up offer for the same price, his professionalism and work ethics are second to none.”
Meet the team
More than 30 specialist brokers in every state and territory — by asset class and by region. Find the person who’d run your sale or purchase.
Meet the team →