The deal
isn't the
relationship.
Most brokerages disappear after settlement. We don't. Five-to-seven years pass between buying and selling — and the operating decisions made in those years are what determine the next transaction's price. Operate is the layer of work we keep doing for operators after the deal closes.
From handover
to the next
handshake.
An accommodation property is an operating business first. Which means the years it's run are the years that decide what it's worth. Four phases, sixteen module leaves, one playbook for the years between transactions.
Each phase is a hub of guides, benchmarks and tools. Use them at the right time, in the right order, and the cumulative effect on the next sale price is measurable. Most operators we've represented can name the year they wished they'd started reading them.
Free for any
operator. Plus
if we sold it.
The base hub is open to any accommodation operator in the country — RB clients or not. Performance benchmarks, market alerts, the made-easy guide library, and the editorial cadence that keeps an operating business connected to the wider market.
Operator Plus deepens the layer for active clients: capex sequencer, refinance trigger, annual portfolio review, personalised comps, and a direct line to the broker who sold you the asset. Free for two years to anyone we've brokered a deal for.
Operator Hub.
Five everyday tools, every operator can use, no credit card.
Operator Plus.
Five client-only tools, named broker on the other end of the line.
Connection
is the
architecture.
Year 41 is not a departure from Year 40 — it is an intensification. Our first commitment is to the firm we already are: the specialist brokerage, the research cadence, the broker bench, the collaborative sales model, the client relationships carried across decades.
Operate is what that intensification looks like in product form. A second-generation family carrying the firm forward, brokers paired with clients across forty years of cycles, and the operating data those cycles produced — turned into something an operator can use any week of the year, not just the week before settlement.
Of vendors who sold through us in 2025 had been on Hub for ≥3 years first.
Median lift on next-cycle sale price for operators who used Plus through hold.
Direct broker line. The same broker who sold you the asset, for the next deal.
Cost. Free to any operator. Plus free for 24 months if we brokered the deal.
Pick the
phase
you're in.
If you bought through us, you already have a broker — they'll route you to the right phase. If you didn't, the appraisal conversation is free, no obligation, and tells you what kind of phase you're actually in. Which is often not the one you think.